GMS 200 Lecture Notes - Lecture 12: Decision-Making, Social Loafing, Team Building
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Usefulness of teams: more resources for problem solving, improved creativity and innovation, improved quality of decision making, greater commitments to tasks, higher motivation through collective action, better control and work discipline, more individual need satisfaction. Common problems in teams: personality conflicts, individual differences in work styles, ambiguous agendas, ill-defined problems, poor readiness to work. Committees: people outside their daily job assignments work together in a small team for a specific purpose, project teams/task forces: convenes for a specific purpose and then disbands when its task is completed. Steps in team building process: problem awareness, data gathering, data analysis/diagnosis, action planning, action implementation, evaluation. Effective team: achieves high levels of task performance, membership, Resource input factors that influence group process in the pursuit of team satisfaction, and future viability effectiveness: nature of the task, organizational setting, team size, membership characteristics. Team effectiveness may be summarized as : team effectiveness = quality of inputs + (process gains-process losses)