GMS 200 Lecture Notes - Lecture 1: Independent Contractor, Uptodate, Glass Ceiling

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

Peoples talents, what they know, what they learn, what they do with it are the ultimate foundations of organizational performance. Intellectual capital collective brainpower or shared knowledge of a workforce. We have a creative economy where knowledge itself is becoming a commodity -gary hamel. Knowledge worker- someone whose mind is a critical asset to employers. Workforce diversity the diversity which describes the composition of a workforce in terms of gender, race , age , ethnicity, religion etc. Prejudice holding negative opinions and attitudes regarding members of diverse populations. Prejudice becomes active discrimination when visible minority members are unfairly treated and denied the full benefits of organizational membership. Glass ceiling effect- invisible barrier limiting career advancement of women and minorities. Many voices call diversity a business imperative meaning that today"s increasingly diverse and multicultural workforce should be an asset. Globalization- worldwide interdependence of resource flows, product markets, and business competition.