GMS 200 Lecture Notes - Lecture 5: Brainpower, Intellectual Capital, Knowledge Worker

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Peter Rambert

Document Summary

Intellectual capital: the collective brainpower or shared knowledge of a workforce (competency x commitment) Knowledge worker: someone who"s mind is a critical asset to employers. Glass ceiling effect: an invisible barrier limiting career advancement of women and minorities. Globalization: the worldwide interdependence of resource flows, product markets and business competition. Portfolio worker: has up-to-date skills that allow for job and career mobility. Global management is concerned with applying these principles to global business. Key global trends in business include: greater use of social media, stay engaged with current customers, develop greater awareness of company in the marketplace. c. Production of key components (toshiba, japan; infineon, germany; samsung, Finished equipment is re- exported to the apple, u. s. In responding to these global trends, business executives have to: Know their customers very well and anticipate their demands. Focus on the things they do best. Information technology (it) is definitely important, but not enough.