GMS 200 Lecture Notes - Lecture 13: Decision-Making, Sunk Costs, Organizational Culture
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Data does(cid:374)"t = i(cid:374)for(cid:373)atio(cid:374: 5 criteria for useful information, timely re: deadlines, high quality re: used with confidence, complete re: current & up-to-date, relevant re: appropriate for the task, understandable re: clear. Quality decisions need good information: your competencies, 1. Computer competency use computers to their best advantage: 2. Information competency use technology to locate retrieve, evaluate, organize and analyze information for decision making (knowing how to find useful information: managers should also be tech and information oriented, refer to figure 13. 4 in textbook. Instead of having people pulling out performance information it takes time. If you have a program that gives real time data it will be faster and gives more time to react to the performance problem. Ways of thinking: systematic rational; step-by-step; analytical; break problem down into small components; plan before action; search for information. Cognitive styles: sensation thinkers impersonal, facts, clear goals; like certainty and high control, sensation feelers facts and feelings\values; realistic; open communicators.