GMS 200 Lecture Notes - Lecture 1: Westjet, Dell, Air Canada

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omid Jadidi

Document Summary

Workforce diversity reflects differences with respect gender age ethnicity religion sexual orientation and abledobiness. Diverse/multicultural workforce both challenges and offers opportunities to employees. Diversity is a business imperative ; viewed as asset. Prejudice: display of negative, irrational attitudes toward members. Discrimination: action of negative, irrational attitudes toward members. Glass ceiling effect: invisible barrier limiting career advancement of women and minorities. National boundaries of world business have largely disappeared. Globalization is the worldwide interdependence of resource flows, product markets and business competition that characterize the new economy. Mcdonalds serves chicken/mutton instead of beef in india. A core competency that sets an organization apart from competitors and give them an advantage over them in the marketplace. Companies achieve competitive advantage in many ways including. Competitive priority, emphasis and an example of organization. Strength, number, and interconnectedness of the specific and general forces that an organizationan has to manage.