GMS 200 Lecture Notes - Lecture 1: In Essence, Ikea, Work Unit

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: lorianneheckbert

Document Summary

The dynamics of ever present change extend into the workplace and raise a host of new career challenges. Smart people commit their energies and intellect to continuous learning and personal development. Companies with a future o er: inspirational leadership reward & respect people provide supportive work environments - starbucks for example allows employees to pursue their educational goals and contribute more knowledge/skill because they invest in them. High performing companies gain extraordinary results from people. In other words, if you take care of the process the rest takes care of itself. Companies like amazon would crack the code of longevity; with guring out what customers want because they are so dedicated to producing speedy service/delievry. People and their talents are the ultimate foundations of organizational performance. Intellectual capital (think of wikipedia - collection of peoples knowledge gathering together) - collective brainpower or shared knowledge of a workforce that can be used to create value.