GMS 200 Lecture 2: GMS 200 Week 2 Notes

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Staff

Document Summary

Information and decision making: katz"s essential managerial skills include technical, conceptual and interpersonal management skills. Non-programmed decisions: develop novel solutions to meet the demands of unique situations that present unstructured problems, unstructured problems - ones that are full of ambiguities and information differences, commonly faced by higher-level management. Crisis decision making: crisis - an unexpected problem that can lead to disaster is not resolved quickly and appropriately, 6 rules, gure out what is going on - take time to understand what is happening and the. 2. conditions under which the crisis must be solved remember that speed matters - attack the crisis as quickly as possible to stop is from growing. The decision-making process: begins with identi cation of a problem and ends with evaluation of implemented solutions, differences in the classical and behavioural models of managerial decision making. Set advance limits and stick to them. Carefully determine why you are continuing a course of action.