GMS 200 Lecture Notes - Lecture 6: Learning Organization, Heuristics In Judgment And Decision-Making, Hawthorne Effect

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Horatio Morgan

Document Summary

In a competitive global business landscape, the increasing demand for talented knowledge workers is primarily due to the increasing use of low-cost production: true, false. The age gap in today"s workplaces is one of the diversity issues that may create major challenges for managers: true, false. The recruitment and retention of talented workers is one of the major challenges faced by managers in a globally competitive market: true, false. According to katz"s framework on essential managerial skills, low- level managers need to develop more conceptual skills then top- level managers: true, false. What are the key conditions that describe the general (business) environment. Review the five step decision making process. Review managerial problem solving/ decisions/styles programmed/structured vs. non-programmed/unstructured decisions ; intuitive vs. systematic thinking. Review decision environments certain, risk, uncertain. Review common quick and dirty rules to decision-making mental heuristics. What are the common reasons for firms becoming international. Review the advantages and disadvantages of direct and indirect exporting.