BSM 200 Lecture Notes - Lecture 8: Gantt Chart, Washburn Guitars, Computer-Aided Design
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All the activities involved in producing goods and services and distributing them to customers. Basically the whole process has to be clear to all organizations. At the baby stage the owners know all the processes and everything. G(cid:396)o(cid:449)i(cid:374)g stage ho(cid:449)e(cid:448)e(cid:396), they a(cid:396)e g(cid:396)o(cid:449)i(cid:374)g thei(cid:396) p(cid:396)odu(cid:272)t li(cid:374)e, fa(cid:272)to(cid:396)ies . Must have professional managers need to have these people. Networks matter here b/c just going with the existing people may not be good enough for your new products. Efficiency = producing output or achieving a goal at the lowest cost. Be careful about the cost b/c a lot of leakage can take place. Customers will buy something from you because it has value not because it"s cheap, it gives them what they are looking for. Do(cid:374)"t (cid:271)e too (cid:272)heap that (cid:272)usto(cid:373)e(cid:396)s lose t(cid:396)ust. Effectiveness = completing tasks and producing products that create the greatest value. Need to think about value at every stage.