COMM 251 Lecture Notes - Lecture 10: Social Capital, Social Loafing, Process Gain
Document Summary
Team development: typical: good for monitoring and troubleshooting development, but: Applies to new groups who have not met before. Incompatible with some groups development (e. g. pilots) Do not look for radical progress early on (understand roles/boundaries: manage the midpoint carefully. Evaluate strengths and weakness of the progress to date. Recognize that a fundamental change needs to occur. Ensure that you have adequate resources to execute time 2: resist deadline changes. Results in useful resources and capabilities that did not exist until the team created them. Problems of coordination and motivation direct attention away from task performance. Team processes: social loafing: tendency to withhold effort when performing in a group task. Performance feedback: not realizing that they"re slacking. People will change their behaviour if the whole group is being rewarded. Extent to which communicators properly transmit messages: gender differences. Men and women tend to use different communication styles: noise. External factors that interfere with the message transmission.