COMM 181 Lecture Notes - Lecture 2: Quality Management, Performance Management, Human Resource Management
Document Summary
Without people, organizations would not exist organizations are made up of people. Human resources management: an integrated set of processes, practices, programs, and systems in an organization that focuses on the effective deployment and development of its employees. An employee can also be substituted for a contract worker, a person from another organization who is working on a project, or anyone in another similar working relationship. The term human resources implies that people are as important to the success of any business as other resources. Recruitment and selection sourcing, attracting, and hiring the people with the necessary skills and background. Training and development providing the resources to assist employees in developing the necessary knowledge and skills to do their job today and in the future. Performance management ensuring that there are appropriate mechanisms in place to provide feedback to employees regularly.