COMM 153 Lecture Notes - Lecture 2: Project Charter

• School: Queen's University
• Department: Commerce
• Course: COMM 153
• Professor: John Phelan

Document Summary

Lecture 2: becoming a team player, a team divided. Look for win-win solutions: only join teams you value highly, be a reliable teammate, be results oriented. A team divided case summary: james doesn"t do any work, makes promises but doesn"t complete assignment, sarah has do it herself. They did not launch the team well; no discussion of roles/strengths, tried divide and conquer approach , uneven work. They went wrong because they didn"t set a timeline/milestone, didn"t adapt and learn. Three dimensions of team effectiveness: productivity good results, achieved the learning goals (lessons learned, viability work together again on another project. Individual learning personal takeaways and lessons learned to add to best practices. Prioritization to determine what really needs to be done: team composition (roles and responsibilities) Informal roles behavioural patterns that people tend to fall into; naturally emerge based on personality tendencies: norm and vision setting. Descriptive norms (actual behaviour patterns, what is )