COMM 153 Lecture Notes - Lecture 17: Debt Management Plan
9 Jan 2017
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What are the key principles/best practices involved in managing project quality: project quality: project produces what it said it would and that what it produces satisfies real customer needs, 7 key principles: Identify targets: plan it, right-size it, set expectations, stay customer-focused, trust, but verify. An uncertain event/condition that has a positive/negative effect on one or more project objectives (scope, schedule, cost, quality) Why plan for risks: reduce uncertainty in project, be prepared. Do nothing proactively likely develop contingency plan if event happens. Something considered true/real/certain w/o proof or demonstration: use assumption analysis to identify more risks. Examine product to make certain requirements are being met. Internal failure when things don"t go according to plan. External failure when external customer says that requirements have not been met. 2 aspects to quality in projects: product (deliverables, project activities (process) 2 types of quality: project defects, hardware/software defects. If making changes, identify how it impacts project.
