COMM 151 Lecture Notes - Lecture 4: Social Cognitive Theory, Observational Learning, Career Development

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Disposition approach" introduced in 1950"s-1960"s, people have stagnant characteristics. Personality: relatively stable psychological characteristics that determine our reactions in different situations. Little proof resulted in situational approach: behaviour influenced by organizational setting. Interactionalist approach" or interactionalism," is a combination of the two in weak" situation (not clear how a person should behave) personality is key, in strong" situations (military) personality is of little consequence. Extraversion: sociable and talkative vs. withdrawn and shy (important for interpersonal interaction) Emotional stability: stable and confident vs. depressed and anxious (better interactions with co-workers, customers) Agreeableness: tolerant and cooperative vs. cold and rude (important for teamwork, cooperation) Conscientiousness: dependable and responsible vs. careless and impulsive (general job performance) Openness to experience: curious and original vs. dull and unimaginative (job requiring creativity. These predict your overall satisfaction job performance and success, ability to work with others. Locus of control: beliefs relating to whether your life is ultimately constrolled by internal or external factors.

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