MEDRADSC 3DH3 Lecture 3: Lecture 2A
Document Summary
Scenario 2: patient arrived for the procedure appearing distraught: you do a great job! Symptom management is poor: patient feels reluctant to communicate how he/she is feeling, missed opportunity for optimal care of your patients, consider implications for pediatric patient and the support system. Good: builds bond with patient; they feel heard, cared for and understood, elicits more comprehensive information about their condition, effective symptom management is more feasible, therapeutic benefit. Challenges with communication in palliative care: can be more difficult encounters, even experienced hcps can find it daunting, various factors can challenge interaction, don"t avoid opportunities to engage; can be enriching for both you and the patient/family. Individual"s life experience and/or education: underestimate impact. Intro to professional practice: class; in depth steps for encounter, soften; non-verbal skills, bathe; assessment technique, 4 e"s; broad steps for encounter. Class: context, essential to good communication, space arrangement, body language, eye contact.