COMMERCE 3MC3 Lecture Notes - Lecture 3: Job Analysis, Job Evaluation, Human Factors And Ergonomics
26 Nov 2017
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A piece of work or bit of work. A group of related activities or duties, further broken down into a number of tasks: ex. You"ve been hired by teller phone company to select telephone repair personnel. Why: hr is responsible for developing tools, how do they get access, job analysis is a tool for those developing. Selection: selection system developed to assess key ksas needed to perform the tasks, ensures the selection system as job related. Training: assess needed ksas and haps in ksas. A, familiarization with the organization and its jobs. B, determine the sues of the job analysis information (selection, training) C, identify what jobs need to be analyzed: critical to success of the organization, difficult to learn, new technology. Phase 2: review previous/existing information about the job (including online sources: existing job descriptions, manuals, publications, on-line sources (general information, national occupational classification, o"net.
