COMMERCE 2BC3 Lecture Notes - Lecture 7: Barista, Costco, Frappuccino

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What does it mean: managing hr to achieve a competitive advantage, alignment of elements of hr with the organization"s goals/strategies. Examples of hr strategies (between cost leadership and differentiation: training, cl: less training investment, more likely to be job specific, diff: more training, broader, more developmental, compensation, cl: incentive pay for higher productivity, diff: incentive pay for innovation. Looking at costco vs walmart (both use cost-leadership: walmart"s business model/strategy: Live better. : high volume, low prices, broad range of items, stocks about 100,000 items in each store, about /hr per employee, <50% have health benefits, 64% have a retirement plan, costco"s business model/strategy: Turnover: costco: 17% per year, wal-mart: 44% per year. Promotion practices: costco : 98% of openings filled internally, walmart: 76% (still very high) We need to look towards our future in 50, 60 years. " Most companies that use cost-leadership take the low road when it comes to employee benefits, but.

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