COMMERCE 2BC3 Lecture Notes - Lecture 6: Job Analysis, Job Performance, R&S Records
22 Sep 2017
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Document Summary
The process of analyzing the tasks necessary for the production of a product or service, prior to allocating and assigning these tasks to a particular job category or person. What work gets done - tasks, outputs, etc. What worker attributes are required to perform tasks. To achieve best performance, society must place people in occupations that fit their abilities. Ja shows what skills are needed for job. Line managers also need job analysis data to do their jobs well . To understand all jobs in the workgroup to know the overall work-flow process. List of tasks, duties, and responsibilities that a job entails. List of the personal qualifications needed to perform job i. e. , knowledge, skills, abilities, & other requirements (ksao) Purpose: to clarify role for employees, manager, etc. Recruitment identify best source of these ksaos. Selection what tools to use to assess ksaos. Refers to knowledge, skills, abilities and other attributes required for job performance.
