COMMERCE 2BC3 Lecture Notes - Lecture 7: Repetitive Strain Injury, Rubber Band, Carpal Tunnel
22 Sep 2017
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Lecture 7 - job analysis, design and hr planning. Yes, albert and melanie, shepherd and his wife, his own experience; method: interview, observation, self-monitoring. Yes, he chose the knife over the rubber band through self-monitoring and observing the lambs. The process of defining how work will be performed and the tasks that will be required in a given job (p. 157) Finding out what tasks need to be done and how to do them. Organizing tasks, duties, and responsibilities into a productive unit of work. Process of changing the tasks or the way work is performed in an existing job. Effective job design (or redesign) requires thorough understanding of: Its place in a work unit"s work flow process i. e. how does work (inputs, activities, outputs) move through an organization. E. g. what happens when a customer of an electrical utility company calls to. Break work down into simplest components and then combine components (into jobs) to maximize efficiency.
