COMMERCE 1BA3 Lecture Notes - Lecture 2: Human Resources, Iceberg, Self Esteem (Song)

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 1BA3
• Professor: Teal Mc Ateer

Document Summary

*ob consulting tools* o(cid:374)e of (cid:862)teal(cid:863) (cid:395)uestio(cid:374)s. End of midterm and final, 15 teal questions. What a(cid:396)e o(cid:396)ga(cid:374)izatio(cid:374)s? (cid:862)o(cid:396)ga(cid:374)izatio(cid:374)s a(cid:396)e social inventions for accomplishing common goals through group effort(cid:863) slide 8. Replace the words: who: who are the critical stakeholders/players, key people; social inventions, what: (cid:862)(cid:449)hat is the goal (cid:863), all o(cid:396)ga(cid:374)izatio(cid:374)s ha(cid:448)e goals; (cid:272)o(cid:373)(cid:373)o(cid:374) goals, ho(cid:449): the p(cid:396)o(cid:272)ess, (cid:862)ho(cid:449) a(cid:396)e (cid:449)e goi(cid:374)g to get the(cid:396)e(cid:863); g(cid:396)oup effo(cid:396)t. Teal wants me to knpw the answers to all the questions from the handout given day 1) Individual micro, group mezzo, organization - macro. Physiological (heart beat) and psychological (anxiety) and behavioural (increased nicotine, alcohol, risky behaviour). Takes 7 seconds to feel perceived stress. In all consulting jo(cid:271)s you"(cid:396)e t(cid:396)yi(cid:374)g to u(cid:374)de(cid:396)sta(cid:374)d the (cid:272)u(cid:396)(cid:396)e(cid:374)t state (cid:894) wot(cid:895: all consulting should be around understanding the current state, all about predicting and asking questions, you will be asked to explain things.