COMMERCE 1BA3 Lecture Notes - Lecture 3: Absenteeism, Trigonometric Functions, Individualism
13 Oct 2016
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More collectivism groups, tribe, believes in team. Tendency to respond consistently to some specific object, situation, person or category of people. Discrepancy the gap between your goal and reality, making when you should earn. Emotions are triggered by something and mood is consistent everyday feelings. Emotional regulation jobs requires you to behave a certain way, 911 operators. Organizational citizenship behaviour helping a colleague after hours. Customer satisfaction & profit employee are happy clients tends to be happy. Affective commitment: staying because i want to, likes job a lot. Co(cid:374)ti(cid:374)ua(cid:374)(cid:272)e (cid:272)o(cid:373)(cid:373)it(cid:373)e(cid:374)t: sta(cid:455)i(cid:374)g (cid:271)e(cid:272)ause i (cid:374)eed to, does(cid:374)"t like jo(cid:271) (cid:271)ut (cid:374)eeds (cid:373)o(cid:374)e(cid:455) Normative commitment: staying because i think i might have to, obligation/guilt for leaving, leaving the company would leave a hole. First word are assisted, helped et(cid:272), are (cid:271)ad. All bulleted statement of achievement must be past tense unless you are still involved with it.
