COMMERCE 1B03 Lecture Notes - Lecture 10: Ethnic Religion, Stereotype Threat, Organizational Culture
3 Jun 2016
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Document Summary
Chapter 3: perception, attribution, and diversity (pages 91-101) 30% whose mother tongue is neither english nor french (less than 10% in. 48% working age population between the ages of 45 and 64. Workforce diversity: differences among recruits and employees in characteristics. Gender, race, age, religion, cultural background, physical ability, or sexual orientation. Organizations increasingly adopting diversity as part of their strategy. Diversity climate: the extent to which an organization promotes equal employment opportunity and inclusion: organizations strive for it. Reduced turnover- can be as high as 150% of their annual salary. Diverse people will bring in their own diverse abilities: marketing argument. If organization is more diverse, then the organization gains a stronger understand of other cultures and potential markets which can increase capabilities of sales: creativity argument. Diverse people have different ways of thinking: problem solving argument. More people, means more chance of finding a solution to a problem possibly out of the box solutions: system flexibility argument.
