COMMERCE 1B03 Lecture Notes - Lecture 7: Nonverbal Communication, Body Language, Jargon

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6 phases that occur between sender and receiver in communication. Increase your coding in order to know your audience. Q: what eight things could help slash/hinder effective sender to receiver information. Paraphrasing - methodologies of which to get them to listen. Emotions (how well you handle stress -- stress management) Do(cid:374)"t (cid:373)ake assu(cid:373)ptio(cid:374)s a(cid:271)out (cid:449)hat the audie(cid:374)(cid:272)e k(cid:374)o(cid:449)s. One question on the mid-term will be about this* Wants to know the example of downward, upward, etc. Too many problems exist due to the lack of effective communication about these issues. *wont be tested during the mid-term , could be asked about it on assignment 2* The process by which information is exchanged between a sender and a receiver. Effective communication is when the right people receive the right information in a timely manner. In all formal communication we see a chain of command. Formal chain is a channel through which info flows through a group or organization.

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