COLLAB 2N03 Lecture Notes - Lecture 10: In-Group Favoritism, Organizational Conflict, Power Politics
17 Dec 2014
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A process that occurs when one person, group, or organizational subunit frustrates the goal attainment of another. Conflict b/t two people (see other side of handout) Conflict within the group intergroup conflict b/t two groups. Realization that suppressing conflict can lead to further negative consequences. Conflict is seen as inevitable rather than avoidable. Interpersonal tensions among individuals that have to do with their relationship per se, not the task at hand. Disagreements about the nature of work to be done. Disagreements about how work should be organized and accomplished. Approaches to managing conflict (**study all five for assignment) There are five styles for dealing with conflict. None of the five styles is inherently superior. Each style might have its place given the situation in which the conflict episode occurs. Too much and too little is bad, some is ok. Decision-making process among interdependent parties who do not share identical preferences.
