ORGB 423 Lecture Notes - Lecture 1: Human Capital, Professional Employer Organization, Six Sigma
12 Jun 2018
School
Department
Course
Professor
Lecture 1/2
Why study HR management?
• Establish the strategic direction an org. should take. Attracting the
best people to work at your org.
• Find the “right people” to hire for a function in a company
• Great business plans, products can be copied, but great personnel
cannot
HRM: Process of managing human talent (capital) to achieve an org.’s
goals
Human Capital and HRM
• HR:
o Planning
o Recruiting
o Staffing
o Job designing
o Training (development)
o Communications
o Labour relations (IR)
o Includes employees’ concerns about job security, health
care, age, retirement, gender issues, privacy issues
o Deals with competitive challenges like globalization,
technology, changes in market (econ.)
• Human capital: Knowledge, skills and capabilities of individuals
that have econ. value to an org.
o Intangible, cannot manage it the way we manage products
and technologies
o It’s valuable because: it is gained through LT (long-term)
experience, can be expanded through development & it is
based on company specific skills
• Intellectual assets
• Talent management
Organizational life cycle
• The way orgs develop through patterns
o Logical progression into 4 stages: Entrepreneurial (creativity
and leadership) is needed, Collectivity, Formalization
(performance is important and measured), Elaboration
o Stages are sequential and follow a natural progression
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Why study hr management: establish the strategic direction an org. should take. Attracting the best people to work at your org: find the right people to hire for a function in a company, great business plans, products can be copied, but great personnel cannot. Hrm: process of managing human talent (capital) to achieve an org. "s goals. Competitive issues: responding strategically to changes in local/global marketplace: Hr managers need an intimate understanding of organizational competitive business vision, mission. Tqm, reengineering, six sigma, change management: tqm: total quality management is about thinking of customer needs and setting optimal tasks, e. g. Ford: reengineering: rethinking and redesigning business processes to achieve dramatic improvements in cost, quality, service and speed, e. g. Porsche: six sigma: set of principles and practices whose core ideas include understanding customer needs, doing things right for the 1st time, minimizing waste and striving for continuous improvement, e. g.
