MGCR 222 Lecture Notes - Lecture 1: Organizational Citizenship Behavior, Job Satisfaction, Business School

• School: McGill University
• Department: Management Core
• Course: MGCR 222
• Professor: Alfred Jaeger

Document Summary

Developing effective employees absenteeism is a major disruption to the workflow and turnovers can create opportunities to replace underperforming individuals with ones that have higher skills or motivation, and bring fresh and new ideas to the workplace however, it is very costly ocb (organizational citizenship behavior) is required as it promotes the effective functioning of an organization and is not part of the job description, yet employees will go out of their way. Helping employees with work life balance global organizations come with the need to consult colleagues or customers in different time zones which could mean that employees can be on call 24 hours a day, conflicting with could mean that employees can be on call 24 hours a day, conflicting with their personal lives additionally, organizations ask employees to be available in off work hours, all which is leading to employees demanding a life and work balance over job security as a priority.