MGCR 222 Lecture Notes - Lecture 12: Learning Organization, Motivation, Job Enrichment

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Organizational change: making a product, process or service different, does(cid:374)(cid:859)t (cid:374)e(cid:272)essarily lead to sig(cid:374)ifi(cid:272)a(cid:374)t i(cid:373)pro(cid:448)e(cid:373)e(cid:374)ts. Innovations are new ideas applied to initiating or improving a product, process or service: product, process or managerial innovations. Electrical cars, team-based assembly lines in toyota factories. Sources of innovation: changing structures of communication, resources & rewards. Funds & times to explore ideas: creating a culture of creativity. Risk taking: hiring an innovative workforce. People who see the kernel of an innovative idea and help guide it through to develop and. Why must organizations (open systems) change? implement: external forces: Ex. more cultural diversity, aging population, many new entrants with inadequate skills. Computing power/mobility, online information sharing, deciphering human genetic code. Rise and fall of stocks, economic crises, record low interest rates. Global competitors, mergers and consolidation, growth of e-commerce. Internet social networking, retirement of baby boomers, rise in age of marriage. Organizational targets for change: change targets. Structure: update org design and coordination mechanism.

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