MGCR 222 Lecture Notes - Lecture 9: Motivation, Cognitive Evaluation Theory, Work Motivation

• School: McGill University
• Department: Management Core
• Course: MGCR 222
• Professor: Mallika Banerjee

Document Summary

Designing jobs: classical & contemporary perspectives on work motivation. What is is motivation: the p(cid:396)o(cid:272)esses that a(cid:272)(cid:272)ou(cid:374)t fo(cid:396) a(cid:374) i(cid:374)di(cid:448)idual(cid:859)s i(cid:374)te(cid:374)sity, di(cid:396)e(cid:272)tio(cid:374), a(cid:374)d pe(cid:396)siste(cid:374)(cid:272)e of effo(cid:396)t toward attaining an organizational goal. Persistence- how long the effort is maintained. Designing incentive systems: primary goal: to align the valued outcomes of the organization with the interests of employees. Org goal: high productivity, low absenteeism, creativity. Classical theories: agency theory: to solve the (cid:862)age(cid:374)(cid:272)y p(cid:396)o(cid:271)le(cid:373)(cid:863) Principal (organization) hires an agent (employee) but cannot perfectly monitor or (cid:272)o(cid:374)t(cid:396)ol the age(cid:374)t(cid:859)s (cid:271)eha(cid:448)io(cid:396); age(cid:374)t (cid:373)ay shi(cid:396)k if i(cid:374)te(cid:396)est a(cid:396)e (cid:374)ot alig(cid:374)ed. Military goal (win) vs. soldiers goal (get home alive) Misalignment leads to unwanted behaviours and threatens organizational performance. Classical theories: m(cid:272)gregor"s theory of x & y: i(cid:373)plified assu(cid:373)ptio(cid:374)s a(cid:271)out e(cid:373)ployee(cid:859)s (cid:374)atu(cid:396)e a(cid:374)d (cid:396)elatio(cid:374)ship to the task, managers think that their employees are motivated by either. Intrinsic factors (challenges, desire to learn, task enjoyment: assumptions about employees: