AGEC 242 Lecture Notes - Tim Hortons, Decision-Making, Swot Analysis
22 Nov 2012
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95% business in quebec have less than 50 employees. 40% of cost in business is employee salary. Government gets money from taxation or borrowing: quebec government can"t borrow anymore. They"re either going to have raise taxes more. Management is a process: forever going on. Planning: strategic planning: identified goals for organization, eg: expand sales by 50%. Tim hortons wants to have as many stores in us as canada. Directing: motivation, guidance that you give to employees, leadership: cheerleading. Controlling: comparison between where you are and where you wanted to be, if complimentary,(reach or surpassed) that goal, metric: sales, # of employees, % market shares ways/methods to compare. More descriptive of how you"re going to achieve goal. Eg: want to get another 20 000 customers over the next year: come out with facebook advertising campaign. People who are actually doing the work. Probably some guideline as to the different scandals. Decision making is totally dependent on perception of problem.
