ACCT-311 Lecture Notes - Lecture 3: Air Canada, Human Resources, Jet Engine

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Centralized organization: when a single manager or a small management team makes most of the decisions, including strategic and day-to-day operating decisions. Decentralized organization: decision-making is not confined to a few top executives but rather is spread throughout the organization, with managers at various levels making decisions that pertain to their area of responsibility. There are two key issues relating to decentralized organizations: Clarifying the decentralized segment manger"s scope of responsibilities and. Deciding how the manger"s performance will be evaluated. In order to overcome these issues, business segments are categorized into responsibility centres. There are three primary types of responsibility centres: cost centres, profit centres, and investment centres. Cost centre: a segment whose manager has control over costs, but not over revenues or profits. Examples are: accounting, finance, general administration and hr. Profit centre: a segment whose manager has control over both costs and revenues, but no control over investment funds.

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