HRM 2203 Lecture Notes - Lecture 10: Credentialism And Educational Inflation, Interpersonal Attraction, Wield
Document Summary
Chapter 10 power and influence in the workplace. Power is the capacity of a person, team, or organization to influence others. Trust indicates a level of expectation that the more powerful party will deliver the resource: for example, you trust your employer to give you a paycheque at the end of each pay period. There are five sources of power in organizations. Three sources of power legitimate, reward, and coercive originated mostly from the power holder"s formal position or informal role. Two other source of power expert and referent originate mainly from the power holder"s own characteristics; in other words, people carry these power bases around with them. However, even personal source of power do not reside solely within the person because they depend on how others perceive them. Information power we present information power as forms of legitimate and expert power rather than as a distinct power base.
