MANA 445 Lecture Notes - Lecture 11: Crisis Management, Workplace Violence, Organizational Communication

• School: Concordia University
• Department: Management
• Course: MANA 445
• Professor: Neil A. Fernandes

Document Summary

First: local emergency organizations (e. g. municipal emergency services, emergency measures organizations) respond. Second: each province and territory has an emergency measures organization (emo) that is tasked with managing large-scale emergencies. Lastly: the federal government and its agencies may become involved in emergency response efforts, depending on the nature of the disaster. Emergency: a sudden, generally unexpected occurrence or set of circumstances demanding immediate action. Concerned with emergencies that either cause, or threaten to cause, the loss of or damage to life or property. Emergencies can be: naturally occurring (e. g. disease epidemics, weather, caused by humans (e. g. explosions, accidents, fires, chemical and oil spills, riots, terrorism, and acts of workplace violence) Emergency planning involves: anticipating and planning for emergencies, putting plans into action as needed and then: Refining plans in light of new learning: emergency plan goals: Five-stage crisis management process: stage 1: signal detection. Recognizing an emergency is possible or imminent: stage 2: preparation.