MANA 366 Lecture Notes - Lecture 6: Elton Mayo, Human Resource Management, Collective Bargaining
7 Dec 2018
School
Department
Course
Professor
Document Summary
The evolving managerial view: master-servant relationship, scientific management, human relations, human resources management. Master-servant relationship: common-law employment relationship, contractual association but servants with little rights, third actor (government) favored employer, laws favored employer, master and servant act (had to accept offer, statute of artificers (couldn"t quit) Industrial revolution brought large-scale workplaces employing numerous workers: worker seen as an extension of machinery, frederick taylor study found (1911, workers must specialize and complete small number of tasks, management retains planning and control. Human resources management: emphasizes individual employment relationship, focus, selection, performance appraisal, training, compensation, aims to balance fairness with efficiency. Current managerial trends: trends toward managerial practices that include elements of voice, due process or alternative forms of collective relationships with the employer, examples, high performance workplaces/work practices, participative management, nonunion representation, nonstandard work arrangements. Result: comparable to unionized conditions (cost, positive and negative. Two models: teams, tqm and lean production. Result: unions argue, reduce jobs, undermines collective representation, increase workload.
