MANA 366 Lecture Notes - Lecture 7: List Of Fables Characters, Role Conflict, National Labor Relations Act
27 Jan 2017
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Document Summary
Multiple parties involved with different interests and pressures. Issues are not all the same type (win-win, win-lose, compromise) May result in a combination of elements of win-win and adversarial bargaining. Sub process of collective bargaining: intra-organizational bargaining, attitudinal structuring, integrative bargaining, distributive bargaining. Bargaining within union and management teams pre and during the collective bargaining process. Individual team members represent different particular interests (women, pensioners, shift workers) An internal factor of conflict resolution over objectives. Two main types of internal conflict (union): role conflict: Occurs when people are confronted with incompatible role expectations in the various social statuses they occupy: factional conflict: Intra-team tactics: team caucus, avoid incompatible expectations, revise expectations/ highlight risk, rationalize the result, obscure the result. The difficult process of building the mutual respect and trust necessary for an enduring and positive collective bargaining relationship. Attitudinal tactics: build trust: away-from-the-table meetings, regular meetings during term of agreement.
