MANA 362 Lecture Notes - Lecture 6: Uptodate
22 Sep 2018
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Performance management systems: introduction: a performance management system is a set on integrated management practices that. Friday, september 21, 2018: maximize employee potential, help increase employee satisfaction. > importance of: managers trained and accountable, employees perceive the system as fair, support from top management. Clarify the work to be done: set and communicate clear expectations. Set goals, establish performance plan: linked to corporate strategy, with employee participation. Provide regular and frequent coaching: continuous, helpful and supportive. Create an action plan to improve performance: (if needed) Recognize and reward performance: financial and non- financial rewards. Conduct a formal perform. review: focus on goal accomplishments, discuss areas for improvement. Peers (equal rank: useful for perf at supervising employees, should be confidential, with clear criteria, likely accurate and valid for some behaviours, should be confidential, with clear criteria, not useful if competitive envir. Team (equal rank + work closely: useful when difficult to separate indiv. vs. team perf.
