ENGR 201 Lecture 6: Lesson 6
12 Feb 2018
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Document Summary
Loyalty ability to rely confidently on people, objects or circumstances. Reliance on any one of these factors introduces risk. Attitude or character demonstrated by a person through their actions. Putting someone else"s interests before yours even when it exposes you to risk. Agency loyalty: mandatory obligation fulfilled by obeying legitimate authority of colleagues & superiors & by following all policies & norms of organization you work for. Attitude loyalty: emotional or identity response that arises from group affiliation. display of attitude loyalty is considered a desirable quality (but not an obligation) for members. Dignity feeling of respect or esteem that an individual holds themselves in. state or quality of being worthy of honor or respect. Disclosing the limits of ability to client is basis of building trust. Act in a fashion that demonstrates integrity & transparency inform client of terms of agreement in writing. If advice ignored, provide consequences in writing to client.
