BUSI 3103 Lecture Notes - Lecture 3: Railways Act 1921, Minuscule 33, Urs
28 Dec 2015
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Document Summary
Number of levels in the span of control of managers and supervisors. Grouping of individuals in departments into total organization. Design of systems to ensure effective communication, coordination, and integration. Centralized emphasis on efficiency and control is associated with specialized tasks, a strict hierarchy of authority and rules, vertical reporting systems, few teams or task forces. Decentralized decision making and communication are spread out across the company. Span of control (how long can it be) Complexity of structure (narrow or broad span) Many firms in western countries are flattening their hierarchies. Horizontal differentiation the amount of communication and coordination that occurs horizontally across organizational departments p. 97. Orientations (e. g. details, opportunities to meet people outside) Commented [jn1]: formal line of authority in a hierarchy. Differentiation (division of labor) creates the need for integration (i. e. coordination) Formalization written rules, manuals, forms, formal, budgets.
