BUSI 2101 Lecture Notes - Lecture 5: Social Proof, Workplace Bullying, Physical Attractiveness
8 Jun 2016
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Document Summary
Power: the capacity to influence the behavior of others. Authority: power granted to an employee recognized as legitimate. Positional power: primary source of influence, integral to individuals formal role, control over resources, rewards, punishments. Interpersonal power: based of physical attractiveness & charisma, rational persuasion, influence over peers (horizontal power) Individual power: individual disposition and skill, expert power (perceived knowledge and ability) Charismatic power: power to attract others, influence others, acquired from being well liked. Right place right time: control over resources or access to information. Insensitive, arrogant, betrayal of trust, overly dependent, ect . Energetic, focused, sensitive, flexible, mentally though, servant leader, ect . Influence: successfully persuading others to follow your advice or order. Process of influence: polite request, stronger tone, statement of consequence, consequences. Reciprocity: repay in kind, give what you want to receive, do favors. Social proof: follow the lead of similar others, use peer power, buy-in from peers.
