BUSI 2101 Lecture Notes - Lecture 4: Reinforcement, Functional Fixedness, Procedural Justice
11 Feb 2016
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Persistence: how long a person keeps on trying. Direction: what a person is trying to do/where they are directing their efforts. * based on assumption that individuals have needs creating internal tensions that they are motivated to eliminate. * what can organizations do/how should leaders and employees . Reinforcement: modifying employees behaviour through the appropriate use of immediate rewards and punishments. * governed by the law of effect/principle of operant condition: reinforced behaviour is repeated, behaviour that is not reinforced is not repeated. * reinforcement techniques can be/are often used in tandem. * positive reinforcement leads to higher performance, well-being, and affective/relational benefits among employees. * top left quadrant: positive reinforcement: give pleasant consequences following desired behaviour. * top right quadrant: negative reinforcement: withdraw unpleasant consequences following desired behaviour. * bottom left quadrant: extinction: withdraw pleasant consequences following undesired behaviour. * bottom right quadrant: punishment: give unpleasant consequences following undesired behaviour.
