MGMT 1P93 Lecture Notes - Lecture 2: Preposition And Postposition, Nonverbal Communication, Eye Contact
17 Sep 2016
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Channels for communication: means of getting the message to the receiver: telephone, face to face, emails, advertisement. Encodes: putting words in terms that are understandable to others. Effective communication happens only when you transmit meaning to your audience. Encoding a message will not necessarily be decoded in the same way. Organizational: the people at the top don"t talk to the people at the bottom of the organization. Globalization gains speed, intellectual communication will become increasingly pivotal to long term business success. Manager: 60% executive: 75% top sales person: 75% pg. Pick the right words analyze your audience: expectations, education, profession be clear and concise include all required information. Avoid bias gender bias age bias race, ethnicity, and nationality. Active voice: the subject at the verb is doing the action. Passive voice: the subject of your sentence is not doing the action described by the activity. Use contractions as often as you would when your speaking.
