IBUS1101 Lecture Notes - Lecture 3: Geert Hofstede, Fons Trompenaars, High-Context And Low-Context Cultures
24 Jun 2018
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Culture and cross-cultural risk
Culture: the values, beliefs, customs, arts, and other products of human thought and work that
characterise the people of a given society
Cross-cultural risk and opportunities: risk is where a cultural miscommunication can put
business at risk. Opportunity is where culture differences provide an opportunity for business to
learn and benefit
Global management skills:
- Leadership
- Negotiation and partnering skills
- Ethics and social responsibility skills
- Work and motivation skills
- Team skills
- Adaptation skills
- Communication skills
Characteristics of culture:
- Culture is shared by members of a group, defines the membership of the group itself
- Culture is relative, different nationalities or groups simply perceive the world differently
- Culture is not inherited but learned
- Cultural values influence the attitudes and behaviours of group members- social norms
influence social behaviour eg how we think those around us expect us to behave
Cultural dimensions
- Manners and customs
- Perceptions of space
- Perceptions of time
- Monochronic
- Polychronic
Guanxi: Important in Business in China
- Refers to social connections and relationships based on mutual benefits
- Emphasises reciprocal exchange of favours as well as mutual obligations
- Rooted in ancient Confucian philosophy, which values social hierarchy and reciprocity
- Engenders trust, thereby serving as a form of insurance in a potentially risky business
environment
Models and typologies of culture:
- Edward hall
- Based on select anthropological studies
- Low and high context culture
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Culture: the values, beliefs, customs, arts, and other products of human thought and work that characterise the people of a given society. Cross-cultural risk and opportunities: risk is where a cultural miscommunication can put business at risk. Opportunity is where culture differences provide an opportunity for business to learn and benefit. Culture is shared by members of a group, defines the membership of the group itself. Culture is relative, different nationalities or groups simply perceive the world differently. Cultural values influence the attitudes and behaviours of group members- social norms influence social behaviour eg how we think those around us expect us to behave. Refers to social connections and relationships based on mutual benefits. Emphasises reciprocal exchange of favours as well as mutual obligations. Rooted in ancient confucian philosophy, which values social hierarchy and reciprocity. Engenders trust, thereby serving as a form of insurance in a potentially risky business environment.
