INFS1000 Lecture Notes - Lecture 1: Switching Barriers, Business Analysis, Foreign Key

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Is: five component framework / is != it. Where and who in the market: in a market: as part of a supply chain. Computer hardware: hundreds of computers, routers etc. linked together. Software: hundreds of different programs to record customer details, reservations, promotions. Procedures: followed by airline personnel, travel agents, customers. Information systems: business goals and objectives, business processes, development and use, change, innovation and transformation, learn to recognize information systems: The various part of a business must work together as an integrated system. Flows of information and documents (e. g. purchase orders) Flows of materials and products (within and across businesses) Business processes: specified, executed and managed often cross-functional: what is a business process? (cid:862)a business process (bp) is a structured network of activities supported by resources, facilities, and information that interact to achieve some business function(cid:863) Bps turn input into higher value output. A business process is a system; sometimes business processes are referred to as business systems.

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