ACCT3012 Lecture Notes - Lecture 3: Centralisation, Elton Mayo, Henri Fayol

• School: University of Sydney
• Department: Accounting
• Course: ACCT3012
• Professor: Max Baker

Document Summary

Idea of power and the realisation that companies are full of conflicts between different organisational groups. Individuals reinterpret and thus remake these same stories: organisations produce not only products but also intangible value / meaning for customers, try to understand how features like culture and identity are made. Individuals specialise in doing part of an activity rather than the entire activity. If the products or services performed require a level of specific skill and knowledge and in order to (cid:373)ai(cid:374)tai(cid:374) effi(cid:272)ie(cid:374)(cid:272)(cid:455) o(cid:396) (cid:272)(cid:396)eate high (cid:395)ualit(cid:455) out(cid:272)o(cid:373)es, the(cid:374) a highe(cid:396) (cid:858)(cid:449)o(cid:396)k spe(cid:272)ialisatio(cid:374)(cid:859) is required: e. g. Improve communication and flexibility as requires direct and frequent contact between different specialities in the matrix: efficient allocation of specialists, lack of unity of command confusion and ambiguity conflict and power struggles. New design options: team structure: the use of teams as the central device to coordinate work activities, breaks down departmental barriers and decentralises decision-making.