MGTS2606 Lecture Notes - Lecture 7: National Transportation Safety Board, Stanley Milgram, Groupthink
Document Summary
Focuses on the results or outcomes of group behaviours and structures. Suggests that groups should communicate in a prescriptive manner and follow clear procedures: emphasis on order and rational decision making, emphasis on the role of verbal and non-verbal messages and the construction of meaning through story-telling. Focuses on group identity and the development of a coup consciousness. Structuration refers to the processes group members employ as they work together: group members interact according to particular rules, and group members also produce those rules through their interactions, emphasis on role of group environment/climate. Focuses attention on groups in real settings: explores naturally occurring patterns in human communication. Communication roles in small groups: research suggests that individuals fulfil particular roles in groups to either facilitate or hinder communication: Helps to keep the group focused on task completion through encouragement, opinion-gathering, evaluation of ideas, etc.
