MGTS1601 Lecture Notes - Lecture 9: Conscientiousness, Agreeableness, Brainstorming
Document Summary
Lecture 9: groups and teams (chapter 8 & 9) Forming: members feel much uncertainty (after complete: members begin to think themselves as part of the group) storming: lots of conflict between members of the group (after complete: set a relatively clear hierarchy of leadership) Norming: members have developed close relationships and cohesiveness (after complete: set correct member behaviour) Performing: the group is finally fully functional (start to perform the task at hand) Roles: a set of expected behaviour patterns attributed to someone occupying a given position in a social unit (case study: zimbardo"s prison experiment. Norms: acceptable standards of behaviour within a group that are shared by the group"s members (defying norms can lead to deviant workplace behaviour) reference groups: groups that people think is important to them or hope to belong. Status: a socially defined position or rank given to groups or group members by others it differentiates group members.
