Document Summary

Power: the ability of an individual or group to. Control: exercised through different practices control their physical and social environment, and behaviours including formal and informal and to in uence the decisions of others (the rules and regulations, strategies and sanctions process of achieving control) The distribution of control between employers an employees which is determined by social pressures and economic factors in the labour, product and nance markets. The frontier is not xed but moves towards one or other party. Employer and employee interests con ict and trust can be lost where issues of employee voice are raised. Managers can share control with employees to: union membership retain control (promote employee voice, skill, experience, knowledge, company policy and culture, custom and practice, evaluation and appraisals, trust, consultation, trust. Regular face-to-face meetings between senior management and staff are most strongly associated with trust in management, followed by semi-autonomous workgroups or teams.

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