FIT2002 Lecture Notes - Lecture 8: Insourcing, Data Acquisition, Quality Function Deployment

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FIT2002 - W8 Notes
1. What is the purpose of project quality management
Ensures that the project will satisfy the needs for which it was
undertaken
Includes: planning quality management, performing quality
assurance and controlling quality
Project Meets customer needs/requirements of the product
Need to have a Quality standard, project manager will come up
with it
2. What types of test are performed on IT projects
Unit Testing: test each individual component (often a program) to
ensure it is as defect-free as possible
Integration testing: occurs between unit and system testing to test
functionally grouped components
System testing: tests the entire system as one entity
User acceptance testing: is an independent test performed by end
users prior to accepting the delivered system (most important part)
3. What is a maturity model?
Frameworks for helping organisations improve their processes and
systems
Software Quality Function Deployment Model: defining user
requirements & planning software projects
4. What are the main processes in project quality management?
Planning Quality Management: identifies which quality standards
that are relevant to the project and how to justify them; a metric is a
standard of measurement
Performing quality assurance: periodically evaluating overall project
performance to ensure the project will satisfy the relevant quality
standards
Performing quality control: monitoring specific project results to
ensure that they comply with the relevant quality standards
5. What is procurement?
Procurement: acquiring goods and/or services from an outside
source
Other terms include purchasing and outsourcing
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Document Summary

Fit2002 - w8 notes: what is the purpose of project quality management. Ensures that the project will satisfy the needs for which it was undertaken. Includes: planning quality management, performing quality assurance and controlling quality. Integration testing: occurs between unit and system testing to test functionally grouped components. Planning quality management: identi es which quality standards that are relevant to the project and how to justify them; a metric is a standard of measurement. Performing quality assurance: periodically evaluating overall project performance to ensure the project will satisfy the relevant quality standards. Statement of work (sow): a description of the work required for the procurement. Type of scope statement: gives bidders a better understanding of the buyer"s expectations. Quality expectations: one of your neighbours bought an expensive new car. How much did it cost: you had to wait in line for a long time. How long did you wait: your boss is really old.

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