ISYS104 Lecture Notes - Lecture 3: Value Chain, Business Process, Information System
1 Sep 2018
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Week 3: organisational strategy, information systems and competitive advantage. Organisations examine this to determine a competitive strategy. Determines structures, features and functions of is"s. Nb: use is on top of all ^ above to create efficiency or reduce cost. Competitive: rivalry competitors, quality differences, new entrants time and cost of entry, cost advantages, barriers to entry, substitutions cost of change. Bargaining: customers size of each order, number of customers, suppliers number of suppliers, uniqueness of service. Cost leader: industry wide cost (lower, focus cost (lower in segment) Differentiation: industry wide differentiation (better across, focus differentiation (better in segment) A value chain is a network of value-creating activities. Receiving, storing product, create product, ship product to distribute, selling product, customer service. (not directly involved but needed to complete primary) procurement of negotiating price, technology of r&d, new techniques, human resources of training and recruiting, firm infrastructure of finance and legal requirements. Interactions at each boundary and are readily supported by is"s.
