BBA102 Lecture Notes - Lecture 7: Quality Circle, Formal Group, Problem Solving

• School: Macquarie University
• Department: Business Administration
• Course: BBA102
• Professor: All

Document Summary

Part 1; the (cid:858)what(cid:859), (cid:858)why(cid:859) a(cid:374)d (cid:858)how(cid:859) of tea(cid:373)work. Types of teams and groups {textbook, pg 402-403} Team : small group of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable. Plan together, collaborate, collectively decide future actions. Group : two or more freely acting individuals who share common interests, norms, collective goals and have a common identity. Individual tasks which sometimes are done in connection with others. Formal group : group assigned by organisations or its manager to accomplish specific goals, headed by a leader. Informal group : group formed by people whose overriding purpose is getting together for friendship or a common interest, formed by people seeking friendship, has no officially appointed leader, though a leader may emerge. On a team" fixed positions they never leave, work in series. As a team" football or orchestra, in parallel.