HNN320 Lecture Notes - Lecture 4: Transactional Leadership, Aust, Job Satisfaction
9 Jun 2018
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WEEK FOUR: THE NURSE AS A LEADER AND CHANGE AGENT.
• EXPLAIN THE LEADERSHIP ROLE OF THE NURSE.
• DEFINE STYLE OF LEADERSHIP.
• EXPLAIN THE ROLE OF RN IN FACILITATING CHANGE.
• DESCRIBE THE ROLE OF AUSTRALIAN COMMISSION QUALITY AND SAFETY HEALTHCARE.
AUSTRALIAN COMMISSION QUALITY AND SAFETY HEALTHCARE.
• Leads and coord quality and safety across all healthcare settings within Aust.
• Aims to support professionals, orgs and policy makers who work with patients and carers.
• Protects public from harm and improves quality healthcare through provision of healthcare
standards.
• Poga iitiaties suggested eteal okes > listeed to Coissio’s juisditio
tea > pogas ae eated > suggestios passed to Goeet.
LEADERSHIP AND CHANGE AGENT.
• Leadership: the ability of individuals to influence others towards the achievement of
goals through the setting of standards, clearly defined roles and easily accessible
resources.
• Types leadership unconsciously or consciously.
• Transformation, emotionally intelligent, charismatic, authoritarian (autocratic),
transactional leadership, laisse-faire, democratic leadership.
• Reduce adverse events, improve moral, trust, job satisfaction, pt safety.
• Attributes: knowledge, skill, competency, behaviours/attitudes, character.
- Motivator, supporter, honest, listener, team, flexible, respectful, emotional
intelligence, integrity, accountability, responsible, effective communicator.
• Empower, build capabilities influence pt care challenge beliefs, willing to change and
lead via participation setting new directions, ability to motivate and work as team.
• Change makers:
- Healthcare continues to change therefore nurses manage and lead these
changes.
- Planned or unplanned, not always welcome; anxiety, angry, feelings uncontrol,
resistance.
- Disapproval, disbelief, lack necessity.
- Reallocate pt load, new org processes needed.
• Identify> plan details> implement> evaluate.
• Success factors:
- Create sense of urgency
- Build guiding coalition (partnership); a group with power and energy to support
change and lead.
- Form strategic vision; shape vision to help changes and strategic development
initiatives.
- Communicate vision; create sense urgency.
- Enable acting to remove barriers; constantly review to access barriers and work
to remove them.
- Generate short term wins; represents the importance of achieving goals.
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Healthcare continues to change therefore nurses manage and lead these changes. Planned or unplanned, not always welcome; anxiety, angry, feelings uncontrol, resistance. Reallocate pt load, new org processes needed. Identify> plan details> implement> evaluate: success factors: Build guiding coalition (partnership); a group with power and energy to support change and lead. Form strategic vision; shape vision to help changes and strategic development initiatives. Enable acting to remove barriers; constantly review to access barriers and work to remove them. Generate short term wins; represents the importance of achieving goals. Ustai(cid:374); do(cid:374)"t a(cid:272)(cid:272)ele(cid:396)ate too (cid:395)ui(cid:272)kl(cid:455) as this (cid:373)a(cid:455) i(cid:373)pede su(cid:272)(cid:272)essful (cid:272)ha(cid:374)ge. Anchor changes in coorp culture; ensures change is seen in every aspect of workplace to sustain policy and create change. Traits of nursing leader: nurses are constantly on professional display; professionalism, tone, mannerisms, patient care abilities, nurses need to understand context, understand theoretic components to educate and lead patient in their care.
